At Appalachian Outfitters, our staff makes the difference. We offer unbelievable sales support because our staff knows the products and uses them themselves. Our employees are hard-working, dedicated, and committed to the love of the outdoors as much as our customers. They can understand your needs as an outdoors enthusiast from a first-hand perspective.
Our staff offers education and advice and is willing to be sure that you as a customer are buying the products that will best serve your needs for your next outing. There is no need to go to a new person in each department and explain again and again what you need and why because our employees are trained in the whole store and can cross departments to be sure that your needs are met in the best possible way with the best products. They can sell you the camping supplies you need, the kayak you want, the backpacks to use, and the clothes and shoes to wear for your trip. Customers return again and again because of our great customer service. We pride ourselves on our knowledgeable staff and their ability to provide quality one on one customer service.
We employ only those people who share a passion for using the gear we sell, and who have years of experience in outdoor activities. Not only do we hire people with outdoor experience, but we also train them to be specialists on the products we carry.
Here at Appalachian Outfitters, our staff is continually learning. In an industry where new technology and products constantly arrive, retailers need to keep their staff well-informed to stay relevant.
Within their first few weeks of employment, all staff members must undergo extensive in-store and online training, to bring them up to our high standards. Additionally, all staff members receive enhanced in-store training every season, directly from our manufacturers to make sure they are up to speed on all the latest and greatest gear.
Finally, we encourage our employees to get out and learn by experience. All of our staff have previous experience in adventure sports and continue to build on that every year as they go out and try new sports or travel to new places.
WE SHARE YOUR LOVE OF THE OUTDOORS
Appalachian Outfitters is more than a job, it’s a lifestyle. Shopping at Appalachian Outfitters is more than a business transaction; it’s the sharing of the great outdoors. Our staff members have tons of stories to tell and practical knowledge of the brands we sell to share. We want to ensure that you have a great time in our store, and that your purchase is the right one for you, so you can enjoy yourself in the outdoors!